Privacy Policy
Last updated: 9 September 2026
Information you choose to send us
When you contact Pop & Parcel, you may provide information such as your name, contact details, event date, order quantity, theme preferences and personalisation details. We use this information to respond to enquiries, prepare quotes, fulfil orders and provide customer service.
Website data
Our hosting provider may process standard technical information such as IP address, browser type, device information and access logs for security and operation of the website.
Advertising and analytics
This website may use analytics or advertising services in the future, including Google services. If advertising is enabled, third parties may use cookies or similar technologies to measure performance and show ads in accordance with their own policies and applicable consent requirements. This policy will be updated before those services are activated.
If you choose a WhatsApp link, you will leave this website and communicate through WhatsApp. Your use of WhatsApp is governed by WhatsApp's own terms and privacy practices.
Children
Our products may be made for children's celebrations, but this website is intended for adults placing orders. We do not intentionally ask children to submit personal information through this site.
Retention
Order and enquiry information is kept only for as long as reasonably needed for customer service, order records and any legal or accounting obligations.
Your choices
You can ask us to correct or delete personal information we hold about an enquiry where applicable, subject to information we may need to retain for legal or business records.
Contact
For a privacy question, contact Pop & Parcel through the contact page or WhatsApp link on this website.